At Bizmart, we are committed to ensuring a hassle-free shopping experience for our customers. If you are not satisfied with your purchase, we’re here to help.

1. Returns

Eligibility: Items must be unused, in their original condition, and with all tags or packaging intact.
Timeframe: Returns must be initiated within 14 days of receiving the product.
Non-Returnable Items: Certain items, such as perishable goods, personal care products, and customized items, may not be eligible for return. Please check the product page for details.

2. Refunds

Processing Time: Once your return is received and inspected, refunds will be processed within 7 days.
Refund Method: Refunds will be issued to your original payment method or as store credit, based on your preference.
Shipping Costs: Return shipping costs are refundable only if the item was defective or incorrect.

3. How to Initiate a Return

• Log in to your account and go to the Orders section.
• Select the item you wish to return and fill out the return request form.
• Our support team will guide you through the next steps.

4. Issues with Refunds

If you haven’t received your refund within the specified timeframe, please contact our customer support team for assistance.
For further questions, please visit our Help & Contact page or reach out to us directly.